Cookies policy
1. CONTENT AND COMPLIANCE
In accordance with Article 22.2 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, PROMOTUR TURISMO CANARIAS S.A., as the owner of this website's domain, will use data storage and retrieval devices on users' terminal equipment through the use of cookies.
This allows your preferences to be remembered for a subsequent visit, providing a better online experience; under no circumstances will cookies process personal data or compromise your privacy.
The user's consent to accept data processing will be carried out through a pop-up window, which remains visible until read and accepted.
2. WHAT ARE COOKIES?
Cookies are small blocks of data sent by websites and stored in your browser to be later read or updated by those websites. They play an important role in the functioning of a website by allowing, for example, the knowledge of a user's browsing habits to offer a better service.
Thanks to cookies, a website can recognize the user's computer to track the search across multiple pages of the site and identify users returning to the website.
3. WHO DO WE SHARE COOKIES WITH?
We may share personalization and/or marketing cookie data with third parties, specifically partner companies within the Canarian tourism sector.
4. TYPES OF COOKIES WE USE
The website uses first-party and/or third-party cookies, always anonymously, to improve its services by analyzing the user's browsing habits.
According to the entity that manages them:
- First-party cookies: Those sent to the user's terminal equipment from our own website.
- Third-party cookies: Those sent to your computer or terminal from a domain or website not managed by us, but by a partner entity.
According to the period of time they remain active:
- Session cookies: Designed to collect and store data while you access our website; they remain in your browser's cookie file until you leave the page.
- Persistent cookies: A type of cookie where data remains stored in the terminal and can be accessed and processed for a specific period of time.
According to their purpose:
- Analytical cookies: These allow us to analyze the use of web resources and content to improve our offerings. They enable us to quantify the number of users and perform statistical measurement and analysis of how users use the services and/or products offered.
- Technical cookies: Essential for this website to function properly and for you to use it normally. They help make our website usable by enabling basic functions. The website cannot function properly without these cookies, so consent is not required and they cannot be disabled.
- Marketing cookies: These analyze your browsing habits to show you advertising tailored to your interests. They allow us to analyze your Internet browsing habits to display advertising related to your browsing profile.
- Personalization cookies: Without these, we cannot offer content related to your travel motivations. They allow information to be remembered by analyzing your navigation to adapt the website's behavior or appearance, offering personalized content based on your preferences and habits.
DETAILS OF COOKIES USED
| Description | Cookie Name | Purpose | Management | Duration |
|---|---|---|---|---|
| Google Analytics cookie used to keep a count of pages visited. | _ga | Analytical | Third-party | Persistent (2 years) |
| Contains user consent and information on personalized purposes, providers, and Didomi-related data (e.g., User ID). | didomi_token | Technical | Third-party | Persistent (6 months) |
| User identifier in Eulerian. | etuix | Analytical | First-party | Persistent (28 days) |
| Google cookie for tracking users in the use of its systems to which the web is connected. | FPID | Analytical | First-party | Persistent (2 years) |
| Google cookie for tracking users in the use of its systems to which the web is connected. | FPLC | Analytical | First-party | Persistent (2 years) |
Note: Technical storage or access is permitted solely for the purpose of carrying out the transmission of a communication or to provide a service explicitly requested by the user.
5. HOW TO CONTROL COOKIES
To block or delete cookies installed on your equipment, you can modify your browser settings. You can find more information on how to do this at the following addresses, depending on the installed browser:
- Google Chrome
- Mozilla Firefox
- Internet Explorer
- Safari for iOS (iPhone, iPad)
- Microsoft Edge
If the user uses other browsers, information on how to configure cookie installation can be obtained through the help or assistance section of those browsers.